Frequently Asked Questions
What prospective pilgrims ask us most
Kanindra Wisata is an official Authorized Marketing Partner and Master Branch Partner of umroh5c.com and TTR Group (PT Indo Berkah Sukses Mulia). We are entitled to market and host all of their umrah & hajj packages. Departures are organised under TTR Group's official legality, so you are protected by the operator's legal standing.
Registration can begin with a deposit, and the balance is generally settled no later than 30 days before departure. Our team will explain the exact figures during consultation.
Yes. We recommend packages with nearby hotels and small groups so mobility is easier. Our staff are also ready to assist any special needs.
Yes. Every package includes an exclusive umrah kit such as a suitcase, passport pouch, ihram cloth/prayer garment, guidebook, and pilgrim ID card.
Our team will guide you through the passport application, including the minimum two-word name requirement. Passport fees are not included in the package.
Certainly. We serve family groups, study circles, and corporate groups with schedules and facilities that can be tailored.